Thank you for visiting and shopping The Cluenies Kids.

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Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time:
All orders are processed within 2-3 business days using standing, regular USPS shipping. Orders are not shipped on weekends and holidays.

Standard Domestic Shipping: 2-5 Business Days
Express Domestic Shipping: 1-2 Business Days
International Shipping: 7-21 Business Days

If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

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Shipment to P.O. boxes or APO/FPO addresses:
We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

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Customs, Duties and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

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Damages
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.